Cancellations and Refund

Passenger has to contact immediately the call-centre to cancel a reservation (subject to call centre operating hours).
The amount paid could be refund according to the following rules/conditions and surcharge payment (at the moment of cancellation):

Domestic Croatian flights

  • Payment of € 25,00 per passenger, per leg for cancellations up to 14 days before the departure
  • After this term only airport taxes will be refunded
  • NO SHOW: only airport taxes will be refunded

International flights from Lugano

  • Payment of € 50,00 per passenger, per leg for cancellations up to 21 days before the departure
  • After this term only airport taxes will be refunded
  • NO SHOW: only airport taxes will be refunded
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