Cancellations and Refund

Passenger has to contact immediately the call-centre to cancel a reservation (subject to call centre operating hours).
The amount paid could be refunded according to the following rules/conditions and surcharge payment (at the moment of cancellation):

  • Payment of € 25,00 per passenger, per leg for cancellations up to 14 days before the departure;
  • After this term only airport taxes will be refunded;
  • NO SHOW: only airport taxes will be refunded.